Payment Policy

At Toy Store Customs, we want your shopping experience to be simple, convenient, and secure. We accept several major payment card networks through our available payment provider. The payment methods currently displayed on our checkout may include Visa, Mastercard, Maestro, American Express, JCB, Visa Electron, Discover, and Diners Club. Available payment methods may vary depending on your location, device, checkout eligibility, and payment provider. Shopify allows merchants to activate and manage available payment methods through their payment settings. (Shopify Help Center) citeturn0search1

Accepted Payment Methods

Customers can pay for eligible orders using the payment methods displayed at checkout, including:

  • Visa

  • Mastercard

  • Maestro

  • American Express

  • JCB

  • Visa Electron

  • Discover

  • Diners Club

Important: The payment methods shown in the checkout are the methods currently available for your order. Some payment methods may not be available in every country or for every transaction.

Payment Authorization

When you place an order with Toy Store Customs, your payment information is processed securely by our payment provider. Your order will be processed once the payment has been successfully authorized. If a payment is declined, rejected, or cannot be authorized, you may need to use another eligible payment method or contact your bank/card issuer.

For security and fraud-prevention purposes, additional verification may sometimes be required. Payment providers may also decline or restrict transactions that appear suspicious or do not meet their requirements. (Shopify)

Payment Security

We do not ask customers to send credit or debit card numbers, PINs, passwords, or other sensitive payment information by email or telephone. Payment information is handled through the secure checkout/payment-processing system. Payment processing providers are responsible for processing transactions according to applicable security and payment requirements. (Shopify)

Currency and Charges

Product prices and applicable charges are displayed during checkout before you complete your purchase. Your card issuer or financial institution may apply additional fees, such as foreign transaction or currency-conversion fees, depending on your card and location. Toy Store Customs does not control fees charged by your bank or card issuer.

Failed or Declined Payments

If your payment cannot be completed, please:

  1. Check that your billing information is correct.

  2. Make sure your card has sufficient funds or available credit.

  3. Confirm that your card is enabled for online transactions.

  4. Contact your bank or card issuer if the transaction continues to be declined.

  5. Try another payment method available at checkout.

Contact Us

If you have questions about payment, an unsuccessful transaction, or your order, please contact us:

Toy Store Customs
Phone: +1 256-845-0301
Email: info@toystorecustoms.com
Address: 1206 Gault Ave N, Fort Payne, AL 35967, United States